General conditions of Sale
The Books Market trademark is registered .
For any clarification related to the Books Market Facebook page or these General Conditions of Sale (CGV) you can contact our Books Market service through any of the following means:
Email: bookslusopt@gmail.com
Letter: Main Street Nº 660 2755-307 Alcabideche
Alternatively: via the Facebook Messenger messaging system.
2. Object and scope
These General Conditions of Sale apply to any transactions of a commercial nature carried out through the Books Market online store available at booksmarket.pt.
The purchase of any title on the Books Market implies acceptance of these General Conditions of Sale by the User and Customer.
The Books Market. reserves the right to change these General Sales Conditions without prior notice, any changes being immediately published on the online store.
3. Content information
Reproduction, transfer, distribution or storage of the contents of the Books Market page without prior written permission is strictly prohibited.
Books Market reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.
It is expressly forbidden to introduce links, regardless of the intended purpose.
Every effort has been made to ensure that the information presented herein is free from typographical errors and whenever these occur, Books Market will correct them as soon as possible.
The photographs presented on the Books Market page are merely illustrative.
Books Market is not responsible, directly or indirectly, for any information, content, statements or expressions contained in the texts of commercialized books. The authorship of the content of the descriptions of the books is the responsibility of the publishers of the books in question.
If the information presented does not correspond to the actual characteristics of the product, the Customer has the right to terminate the purchase and sale contract under the applicable legal terms.
4. Intellectual and industrial property
Any total or partial reproduction or representation of the Books Market page or all or part of the elements included therein is strictly prohibited, under penalty of recourse to the competent legal means against those who act in this way.
Company names, brands, as well as any distinctive signs reproduced on the Books Market website or Facebook page are protected under the legal provisions applicable to industrial property. Reproduction or representation of all or part of these distinctive signs is strictly prohibited and must be subject to prior written permission from the respective holders.
5. Responsibilities
All books sold on the Books Market page are in compliance with Portuguese legislation, namely the Fixed Book Price Law .
6. Obligations of Customers and Users
Customers undertake to comply with and respect these General Sales Conditions, namely:
Refrain from introducing, storing or disseminating through the Books Market website defamatory, obscene, insulting, xenophobic and/or any other content that violates the general principles of law and public order;
Not to use false identities;
To provide personal data and the correct addresses so that orders can be properly and correctly processed.
It is thus expressly prohibited for its users to transmit messages or information that is insulting, misleading, defamatory, obscene or that violates, in any way, the right to privacy or intellectual or industrial property of third parties, as well as the provision of any information that may be harmful to third parties or the owner of the page.
The Customer is responsible for the veracity of the data communicated on the Books Market online store.
Books Market declines any responsibility for any delay or impossibility of processing the order, namely in the act of delivery, due to error or insufficiency of the data communicated by the Customer.
7. Privacy and Personal Data Protection
The Client authorizes Books Market to process in an automated way the personal data provided when using the website www.booksmarket.pt, in particular, through the use of cookies
Discover our Privacy Policy here.
Use of Cookies by Books Market
Cookies are small text files sent by the websites you visit and stored on your computer. They are widely used for the operation of websites, or to increase their efficiency, as well as to provide information to website owners.
Books Market uses cookies to collect information about how visitors use its website. We use the information to create reports and to help us improve the site. Cookies collect information anonymously, including the number of visitors, the sites they come from and the pages they visit.
Visitors to our website use different query programs and different computers. In order to make your queries as easy as possible, with the technology you are using, we automatically note the type of query program (such as Internet Explorer, Netscape) and operating system (Windows, Macintosh) used by a visitor, as well as the domain name of the visitor's Internet service provider. We also collect the total number of visitors to our site, together, to allow us to update and improve it in the most productive way; in this process, no personally identifiable information is extracted. This data allows us to know if there are more visitors preferring certain functions or areas, thus helping us to keep our website up to date and interesting for the majority of our visitors.
Cookie technology helps us deliver content tailored to the interests of visitors. Sites that offer online purchase possibilities use cookies to record and process the elements on your purchase card. Where authorized, we may associate personal information with a cookie file in such circumstances.
If you do not wish to receive cookies, you can configure your computer to notify you whenever you receive a cookie or disable all cookies via your browser (Internet Explorer or Netscape Navigator). (See your query program's help menu for the correct way to change or update cookies). If you disable cookies, you may not be able to access some of the functions listed above.
Through your settings, most browsers allow you to have some control over most cookies. For more information about cookies, including to find out what cookies have been installed and how they can be managed and removed, visit www.allaboutcookies.org. If you don't want your visits to websites to be detected by Google Analytics, go to http://tools.google.com/dlpage/gaoptout .
8. Online ordering
To make purchases through the Books Market, it is necessary to access the online store at bookmarket.pt or place an order via Messenger. After accessing the online store, simply insert all the items you wish to purchase into the virtual shopping basket. You must follow all the purchase steps for it to be completed successfully.
The validation of the purchase order implies that the Customer has acknowledged and expressly accepts these General Conditions of Sale, available for consultation. The registered data constitute proof of the set of transactions carried out between Books Market and the Client.
The data contained in the invoice are the sole responsibility of the Customer. Once issued, the invoice cannot be reissued with changes.
When purchasing books sold on Books Market, the following payment methods are accepted:
ATM Reference
Bank transfer
9. Product availability
6. Order requests are valid for 15 (fifteen) days, unless the order is registered under a promotional campaign that defines a different period, and it is not possible to guarantee prices, discounts, promotions and offers beyond this period. . If payment is not received by our services within the aforementioned period, the order cannot be validated. Any amount received after this date will be returned in the form of a voucher, which can be converted into a bank transfer or used in a new order.
Books Market only processes an order placed by a Customer after confirmation of the respective payment, so the availability of the items cannot be guaranteed until the beginning of said processing. In the product sheet, the Customer finds the mention “Available” which means that at that moment there is stock available. The stock is only carried out after the order has been paid by the customer and confirmed by our services.
If there is unavailability of any product ordered, and after having contacted the supplier to inquire about the possibility of replacing the missing book, Books Market will contact the customer if the delivery period or the price of the item changes and the order will only continue after consent given by the customer.
In case of absolute unavailability of stock of the ordered product, and if it is not possible to propose to the Customer any product of equivalent quality and price, or if he has not given his consent to change the order initially placed, Books Market will reimburse the amounts paid by the Client, within a maximum period of 2 (two) business days after notification of the cancellation.
10. Delivery times
The value of postage varies depending on the items you order, the address and the selected shipping method. At the time of purchase, you are presented with the different shipping methods and respective values.
Books Market undertakes to ship orders as soon as possible, any delay in the shipment of items, given the estimated dates presented, does not entitle the Client to any compensation.
The customer can follow the transport of their order through the CTT website referenced in the following link: https://www.ctt.pt/feapl_2/app... where you must put the tracking number that will be communicated to you after sending it by part of our services.
The delivery times that we indicate are based on the date on which the order is confirmed and are presented on working days (Saturdays, Sundays and holidays do not count in the delivery time). In cases of force majeure duly enshrined in Portuguese law, Books Market cannot be held responsible for the delay in delivery.
Continental Portugal
Delivery by registered editorial mail: 4 to 5 working days.
Madeira and Azores Islands
Delivery by registered editorial mail: 4 to 5 working days.
11. Exchanges and returns
Right of Free Resolution
Having purchased an item on our website, you have a period of 14 days to proceed with its return, from the receipt of the order, under the terms of the right of free resolution, provided for in Decree-Law no. 24/2014, of 14th of February. You can do so, as long as the conditions described in our Returns and Refund Policy are met.
Find out about our Refund Policy here.
12. Warranty for Consumer Goods
If the purchased product is defective, the Customer must report the situation to Books Market Customer Support, stating the order number and description of the defect.
In case of dispute, the Client may resort to an Alternative Consumer Dispute Resolution Entity.
13. Applicable Law
All purchases made on the Books Market are subject to Portuguese legislation.
To settle any and all conflicts arising from any contract entered into under these general conditions of sale, Portuguese law shall apply, and its courts shall be competent for the resolution of disputes or alternatively, as agreed between the Parties, the RAL entity(ies) which can be consulted at the following link:
https://www.consumidor.gov.pt/...
These General Conditions of Contract and Use were updated on August 1, 2021.
